9 Baje's Privacy Policy — Your data is our responsibility

This Privacy Policy ("Policy") describes how the 9 baje platform (www.9baje.best and all associated services) collects, uses, and protects user data.

By visiting the 9 baje website or creating an account, you agree to this Privacy Policy. If you are under 18, do not use this platform.

This policy was developed in accordance with international data protection standards (aligned with GDPR principles). We've published it in Bengali for our Bangladeshi users to ensure complete clarity and transparency.

Data Provided Directly by You

• Name, date of birth, and gender.
• Email address and mobile number.
• Residential address.
• National ID or passport number (for KYC verification).
• Payment method details (Mobile Pay/Nagad number, bank account information).

Automatically Collected Data

• IP address and geographic location.
• Browser type, device model, and operating system.
• Time spent on the site and pages visited.
• Gaming activity and transaction history.
• Cookies and session data.

9 baje collects data only for specific, defined purposes. Your information is never used for vague or questionable ends.

We have put industry-standard technical and administrative safeguards in place to protect your data. The following measures are actively in operation:

• SSL/TLS 256-bit Encryption: All communication between the website and your browser is encrypted.
• Password Hashing: Passwords are stored using the bcrypt algorithm. Plain-text passwords are never retained.
• Two-factor authentication (2FA): You can enable 2FA on your account for an added layer of security.
• Firewall & DDoS Protection: Advanced firewalls are active at the server level to prevent unauthorized access.
• Regular backups: Encrypted backups are taken regularly to prevent any risk of data loss.
• Staff Training: Only authorised personnel may access specific data. All staff are required to adhere to our privacy policy.

9 baje does not sell your data to third parties. However, limited data may be shared in specific circumstances:

When Data May Be Shared

• Payment processors: Relevant data is shared with Mobile Pay, Nagad, banks, or payment gateways as needed to process transactions.
• Game Providers: Limited data is shared with licensed providers to ensure a seamless gaming experience.
• Legal Authorities: Providing data in response to a valid order from a court or government authority is a legal obligation.
• Anti-Fraud System: Limited data may be exchanged with third-party verification systems to help prevent fraud.

In all of the above cases, third parties are required to comply with strict confidentiality agreements. They may not use the data received for their own purposes.

9 baje uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on the site.

Cookies We Use

• Essential Cookies: For login sessions and security — the site cannot function without these.
• Functional cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand site usage statistics — with your consent.
• Marketing cookies: To show you relevant ads — only with your consent.

Cookies can be disabled at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working.

Your data is not kept indefinitely. Each type of information has a defined retention period:

• Account Information: For as long as your account remains active, and for 5 years after closure (for legal compliance).
• Transaction Records: 7 years (as required by financial regulatory rules).
• KYC documents: 5 years after account closure.
• Gaming Logs: 1 year (for dispute resolution purposes).
• Marketing data: Immediately upon withdrawal of consent.

Once the designated retention period expires, data is securely deleted or anonymised.

You have full control over your data on 9 baje. You can exercise any of the following rights at any time:

9 baje strictly does not provide services to anyone under the age of 18. Age is verified at registration, and KYC documentation is requested in any suspicious cases.

If a parent or guardian believes their child has created an account, please notify our support team immediately. We will close the account and delete all associated data.

We do not knowingly collect any data from minors.

9 baje reserves the right to update this Privacy Policy. For significant changes, registered users will be notified by email at least 30 days in advance.

The "Last Updated" date at the top of this page will always be kept current. Continued use of the platform following any changes will be considered acceptance of the revised policy.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@9baje.best
• Live Chat: Available 24/7 in the bottom-right corner of the website.
• Response Time: We typically respond within 24 hours.